Builder, writer, relentless simplifier.

Technical Program/Project Manager with 12+ years leading complex, operations-heavy programs across global digital platforms, service logistics–style environments, and city-scale launches. Strong track record driving transformation and optimization initiatives: analyzing operational processes, identifying requirements, and leading cross-functional solutions with product, engineering, IT, and operations teams. At Microsoft (via Catalysis), supported large-scale Learn, Ignite, and Build programs, improving intake, support, and experiment workflows with data-driven insights and structured change management. Earlier, launched six Lime city markets and co-founded tech-enabled startups. Known for clear, data-backed storytelling, strong stakeholder management, and making processes more efficient and scalable without breaking control or customer experience.